Privacy Policy

This Privacy Policy explains how MerQ Commerce, a registered U.S. wholesale and e-commerce limited liability company ("MerQ Commerce," "we," "us," or "our"), collects, uses, discloses, and safeguards information when you visit our website or contact us through our wholesale inquiry forms. By using our website or submitting an inquiry, you agree to the practices described in this policy.

Information We Collect

We collect information that you choose to provide and a limited amount of technical information that is generated automatically when you use our website. We aim to collect only what is necessary to respond to business inquiries and operate our wholesale services.

Information you provide

When you complete an inquiry or partnership form, or otherwise contact us, we may collect:

• Your name and the name of the business you represent
• Business email address and phone number
• Business details such as company type, role, sales channels, resale or tax identifiers you choose to share, and the products or categories of interest
• The content of any message, request, or correspondence you send to us

Information collected automatically

When you browse our website, our hosting provider and analytics tools may automatically record limited technical data, such as your IP address, browser type, device information, referring pages, and the dates and times of your visits. This information helps us keep the site secure and understand how it is used.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and evaluate potential wholesale partnerships
• Communicate with you about products, availability, and business arrangements you have requested
• Verify business eligibility and conduct appropriate compliance and due-diligence checks
• Operate, maintain, secure, and improve our website and services
• Keep records required for legitimate business, accounting, and legal purposes
• Detect, prevent, and address fraud, abuse, or security incidents

How We Share Information

We do not sell your personal data. We share information only as needed to operate our business and as described below:

• Service providers. With trusted vendors who help us run our website and operations (for example, hosting, email, and analytics providers), under obligations to protect your information.
• Legal and compliance. When required to comply with applicable law, regulation, legal process, or a lawful government request, or to protect our rights, safety, or property.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, where information may be transferred subject to this policy.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, maintain security, and measure how the site is used. We may use privacy-conscious analytics tools to understand aggregate traffic and improve the experience. You can adjust your browser settings to refuse or delete cookies, though some parts of the site may not function as intended if you do.

Data Retention

We retain personal information only for as long as it is needed for the purposes described in this policy, including to respond to your inquiry, maintain our business relationship, and meet legal, accounting, or reporting obligations. When information is no longer required, we take reasonable steps to delete it or securely anonymize it.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live and the laws that apply to you, you may have rights regarding your personal information, which can include:

• Requesting access to the personal information we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of your personal information, subject to legal limits
• Opting out of marketing communications at any time

To exercise any of these rights, contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on a request.

Children's Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can address it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date above. Your continued use of the website after an update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at contact@merqcommerce.com.